Happiness guaranteed

60 day money-back

Free Shipping
On orders over $40

Same day dispatch

Order by 1PM

Free Shipping
On orders over $40

Same day dispatch

Order by 1PM

Frequently Asked Questions

How can I know this supplement is truly organic?

This product is certified organic with the UK organic body called Soil Association and the USA organic body called USDA. This is visible by the organic organization logos and codes displayed on the product packaging.

What is the shelf life for this product?

The shelf life of this product is three years from point of manufacture and the expiry date can be found printed on the side of the bottle and bottom of the carton.

What are the shipping and delivery charges?

UK – Free Standard Shipping for all orders above £30, otherwise £5.12 postage and packaging fees apply.

USA – Free Standard Shipping for all orders above $40, otherwise $13.95 postage and packaging fees apply.

Europe Standard Shipping: 19.97 EUR
- Orders below 150 EUR: VAT is charged at checkout for products and shipping.
- Orders above 150 EUR: Import Duties and VAT are calculated and are paid directly to the delivery provider or local customs authority at time of delivery.

If you are a customer outside the UK/USA regions and depending on the delivery country's legislation, customs fees/import duties may apply. Since Brexit, customs and import duty fees are now applicable for all orders above 150 EUR. As each country's legislation differs and rates differ, we cannot asses the value of the customs fees/import duties. If you will have to pay any additional fees, the delivery provider or local customs authority will advise on the amount before delivery.

However, if you have specific queries related to True Veda’s shipping/delivery/VAT fees, contact us at info@trueveda.com and we will try our best to answer these.

How long will the shipping and delivery take?

Orders placed before 1pm during weekdays will be dispatched same day. Shipping times to the UK and USA will usually require 1-3 days based on the courier. EU and the rest of the world may take anywhere between 5-20 working days for delivery because of customs formalities that are totally outside of our control. We advise keeping a close eye on the tracking link once we provide this and contacting the delivery provider or local customs authority in case of delays to expedite the process.

Can you give me more details about your refund and return policy?

Sure…our refund and returns policy can be found here.

How long will it take for the supplement to take effect?

Seeing that it is an organic product, made solely by plant extract, it may take several weeks for you to notice the benefits and we recommend using the products long term to reap the most out of them. Each person's body chemistry is different and this is why our supplement might not have the same effects on everyone and the duration to experience the benefits might differ. 

What if I am not satisfied with the product?

This is where our Happiness Guarantee comes in! Reach out to info@trueveda.com and let us know your experience with the product and we’ll find a resolution to keep you happy!

Do you test your products for contaminants such as heavy metals, micro-bacterial contaminants and pesticides?

YES! Every single batch of our products are tested at THREE different stages of the production process using independent laboratories for micro bacterial contaminants, heavy metals and pesticides to ensure there is NEVER any risk of contamination. Reach out to us at info@trueveda.com with the batch number of your product and we will be able to provide you evidence of the testing results. So, you can see we are extremely focused on safety of our products that we supply to our customers and we challenge you to find anyone that goes to this extent of testing.

Have a question that is not answered here? Jump over to our Contact Us page and send us a message!


* These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure or prevent any disease.