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This product is certified organic with the UK organic body called Soil Association and the USA organic body called USDA. This is visible by the organic organization logos and codes displayed on the product packaging.
The shelf life of this product is three years from point of manufacture and the expiry date can be found printed on the side of the bottle and bottom of the carton.
UK – Free Standard Shipping for all orders above £30, otherwise £5.98 postage and packaging fees apply.
USA – Free Standard Shipping for all orders above $40, otherwise $15.97 postage and packaging fees apply.
Europe Standard Shipping: 19.67 EUR (+VAT at your country's rate)
Orders below 150 EUR
- All-Inclusive Pricing: For orders under 150€ (excluding shipping and taxes), all VAT and customs duties are included at checkout. No extra charges on delivery.
- Faster Delivery: Orders under 150€ benefit from quicker customs clearance, leading to faster delivery times.
- Shipping Fees: Shipping fees are calculated separately and not included in the 150€ limit. Check shipping rates at checkout.
Orders above 150 EUR: Import Duties and VAT are calculated and are paid directly to the delivery provider or local customs authority at time of delivery.
If you are a customer outside the UK/USA regions and depending on the delivery country's legislation, customs fees/import duties may apply. Since Brexit, customs and import duty fees are now applicable for all orders above 150 EUR. As each country's legislation differs and rates differ, we cannot asses the value of the customs fees/import duties. If you will have to pay any additional fees, the delivery provider or local customs authority will advise on the amount before delivery.
However, if you have specific queries related to True Veda’s shipping/delivery/VAT fees, contact us at info@trueveda.com and we will try our best to answer these.
Orders placed before 1pm during weekdays will be dispatched same day. Based on the courier used shipping times to the UK will usually require 1-3 days and shipping time to the USA will usually require 3-7 days. We offer expedited shipping options at checkout for customers in both the UK and the US, ensuring faster delivery for your convenience.
EU and the rest of the world may take anywhere between 5-20 working days for delivery because of customs formalities that are totally outside of our control. We advise keeping a close eye on the tracking link once we provide this and contacting the delivery provider or local customs authority in case of delays to expedite the process. For expedited shipping to other countries, please contact us at info@trueveda.com for a personalised quote.
Sure…our refund and returns policy can be found here.
Seeing that it is an organic product, made solely by plant extract, it may take several weeks for you to notice the benefits and we recommend using the products long term to reap the most out of them. Each person's body chemistry is different and this is why our supplement might not have the same effects on everyone and the duration to experience the benefits might differ.
This is where our Happiness Guarantee comes in! Reach out to info@trueveda.com and let us know your experience with the product and we’ll find a resolution to keep you happy!
YES! Every single batch of our products are tested at THREE different stages of the production process using independent laboratories for micro bacterial contaminants, heavy metals and pesticides to ensure there is NEVER any risk of contamination. Reach out to us at info@trueveda.com with the batch number of your product and we will be able to provide you evidence of the testing results. So, you can see we are extremely focused on safety of our products that we supply to our customers and we challenge you to find anyone that goes to this extent of testing.
From 1 July 2026, the European Union requires a flat-rate customs duty of €3 per product category (HS code) on all goods imported from outside the EU. This is a mandatory government charge collected at checkout and remitted directly to EU customs authorities.
VAT continues to be handled through IOSS as usual — there are no additional charges at delivery.
All True Veda herbal supplements fall under the same product category (HS code), so regardless of how many items you order, only a single €3 duty charge will apply to your order.
Have a question that is not answered here? Jump over to our Contact Us page and send us a message!