Happiness guaranteed

60 day money-back

Free Shipping
On orders over $40

Same day dispatch

Order by 1PM

Free Shipping
On orders over $40

Same day dispatch

Order by 1PM

Frequently Asked Questions

How can I know this supplement is truly organic?

This product is certified organic with the UK organic body called Soil Association and the USA organic body called USDA. This is visible by the organic organization logos and codes displayed on the product packaging.

What is the shelf life for this product?

The shelf life of this product is three years from point of manufacture and the expiry date can be found printed on the side of the bottle and bottom of the carton.

What are the shipping and delivery charges?

UK – Free Standard Shipping for all orders above £30, otherwise £5.12 postage and packaging fees apply.

USA – Free Standard Shipping for all orders above $40, otherwise $13.95 postage and packaging fees apply.

Europe – As a consequence of EU VAT Regulations enforced starting the 1st of July 2021, we have temporarily paused website orders to EU countries. Please contact us at info@trueveda.com if you are a EU customer interested in placing an order.

Rest of the World – Standard £25.97 postage and packaging fees apply for all orders.

We are so thankful for our worldwide customers!

If you are a customer outside the UK/US, customs fees may apply due to the changes in legislation after Brexit. We wish we had more insight into these, but unfortunately, we are unaware of the exact value as they are exclusively based on each country’s inner regulations. However, if you have specific queries related to True Veda’s shipping fees, contact us at info@trueveda.com

How long will the shipping and delivery take?

Orders before 1pm during weekdays will be shipped same-day. Shipping times to the UK and USA will usually be done within 1-3 days based on the shipping service selected at checkout. Default shipping service is 2-3 days.The rest of the world will take 5-7 days for delivery.

Can you give me more details about your refund and return policy?

Sure…our refund and returns policy can be found here.

How long will it take for the supplement to take effect?

Seeing that it is an organic product, made solely by plant extract, it may take several weeks for you to notice the benefits and we recommend using the products long term to reap the most out of them. Each person's body chemistry is different and this is why our supplement might not have the same effects on everyone and the duration to experience the benefits might differ. 

What if I am not satisfied with the product?

This is where our Happiness Guarantee comes in! Reach out to info@trueveda.com and let us know your experience with the product and we’ll find a resolution to keep you happy!

Do you test your products for contaminants such as heavy metals, micro-bacterial contaminants and pesticides?

YES! Every single batch of our products are tested at THREE different stages of the production process using independent laboratories for micro bacterial contaminants, heavy metals and pesticides to ensure there is NEVER any risk of contamination. Reach out to us at info@trueveda.com with the batch number of your product and we will be able to provide you evidence of the testing results. So, you can see we are extremely focused on safety of our products that we supply to our customers and we challenge you to find anyone that goes to this extent of testing.

Have a question that is not answered here? Jump over to our Contact Us page and send us a message!


* These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure or prevent any disease.

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